We are really proud that our position as a pro-active and positive member of the MSPA Europe mystery shopping community has been recognised in this way. It is a tribute to all 4Service shoppers and staff across all of the 4Service divisions and country offices.

SUBWAY is a dynamically developing American fast-food restaurant chain

On May 26th we conducted our first workshop organized during an MSPA conference. It featured two important topics which are constantly in discussion in the Mystery Shopping world: namely Fraud and Shoppers’ Motivation.

As part of our continued loyalty program "Gifts just ..." About 150 of our dearest customers from Russia have already received unusual souvenirs - branded boomerangs in vintage style

Substandard goods, the wrong receipt, raw meat at a restaurant, a hair in the dish or dirty linens at a hotel –this is not the whole list of gaffes encountered in customer service companies. How often does poor service quality occur? And how often do companies have regain the lost trust of consumers and are forced to apologize?

4Service is a member of the Mystery Shopping Providers Association Europe since 2005.

On June 1, in Mikhailovskaya Square (Kiev), the international team for the first time represented 4Service Group in the 23rd annual charity event “Probeg Pod Kashtanami 2015”.

In opening a new restaurant, coffee shop or fast food, every entrepreneur wants every visitor enjoyed a visit to his institution, and again returned.

What influences the choice of the visitor, in which the restaurant serves delicious meals and entertain your taste buds, the company learned 4Service as part of its study of the quality of service in the restaurants of the CIS countries.