In the name of Service!
INTERNATIONAL MARKET RESEARCH
Mystery Shopper jobs have become quite popular. People of different ages, professions, and education levels work with 4Service Group, making service assessments in different industries.
4Service is currently experiencing a rapid increase in operational volume in Turkey - more than three-fold growth compared to the previous year. We are very grateful to our enthusiastic and active shopper panel of several thousand local shoppers in Turkey for their effort.
4Service Group experts were the roundtable guest speakers and shared their secrets of success with local business circles.
On March 31st, 2014, Moscow hosted the International PLUS-Forum "Online & Offline Retail 2014", giving the floor to 4Service company as a service expert.
During the conference "Technology in the Retail Market" (March 26th, Kiev) Sergey Pashkovskiy, Service Director with 4Service Group, presented the results of the study “The Service Quality Expectations of Online Store Customers”.
The great majority of 4Service Group clients monitor NPS (Net Promoter Score) along with service standards measurement and consumer service subjective evaluation.
2013 was a banner year for 4Service; it was the first time that 200,000 service quality assessments were completed in a year.
The geography of the 4Service Group projects is so extended that ...
For the assessment of quality service 4Service`s Mystery Shoppers are choosing those companies, services and products where they are current clients.
4Service has participated on 10-11 December in the 1st MSPA Europe workshop that took place in Amsterdam, Netherlands.
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