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 Mystery shoppers of 4Service Group have conducted one million audits

The total number of service audits conducted by Mystery Shoppers working with the international company 4 Service Group has reached 1,000,000.

Mystery shopper million vizitov of 4service

The total number of service audits conducted by Mystery Shoppers working with the international company 4 Service Group has reached 1,000,000.
 
4Service has been working on service quality improvement for 14 years. Throughout this time the project geography has expanded to 50 countries around the world, the number of our Mystery Shoppers has exceeded 200,000, and the number of service quality audits has increased up to 1,000,000.
 
Such numbers speak for themselves: more and more companies become client-oriented and actively work on service improvement. There are more places for excellent service to be found, and more clients feel satisfied and ready to recommend companies with good service to their friends and acquaintances.
 
At the same time, such number of Mystery Shopping audits means that the customers start to understand the importance of their opinion and enthusiastically take part in 4Service projects. Each Mystery Shopper, by evaluating a company, makes a significant contribution to the development of service around the world. These efforts should be specially remarked.
 
Mystery Shoppers of 4Service Group are the real clients of service companies. They are also active citizens, attentive and responsible consumers, who aren’t indifferent to service quality not only in their native cities and countries, but on a global level. In order to complete an evaluation, our Mystery Shoppers have sometimes done the impossible: reached the location on a sleigh pulled by deer, spent a whole day at a hotel, crossed countries’ borders, hidden cameras and recorders in intimate pieces of clothes, demonstrated unprecedented acting talent and courage, risked  and succeeded.
 
Thanks to our projects Mystery Shoppers have found friends, obtained valuable life experience, got inspired for writing poems about their work and service quality. Moreover, we know about one occasion when a Mystery Shopper married to an employee of the company she was evaluating!
 
With the help of Mystery Shopping programs that client-oriented companies start, and Mystery Shoppers who fulfill them, service quality improves day by day in all corners of the world. 4Service wants to express sincere gratitude to all our employees and partners, who fight for five-star service quality with us!
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