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 What do customers in different countries value in service?
Do you prefer quick service or do you pay attention to the competence of the staff in the first place?  4Service Group team has been improving service quality worldwide for 14 years, and knows for sure that the idea of “outstanding service” can vary greatly depending on the nationality and culture of customers.
Do you prefer quick service or do you pay attention to the competence of the staff in the first place?  4Service Group team has been improving service quality worldwide for 14 years, and knows for sure that the idea of “outstanding service” can vary greatly depending on the nationality and culture of customers.
 
The “ingredients of success” for service companies are universal – speed, competence, politeness and proactivity of staff, as well as their intention to sell. However, the most important qualities differ from country to country.
 
Here are the results of the survey conducted by 4Serrvice Group among customers from Romania, Bulgaria, Poland and Turkey:

 

 
Share in the name of the best service: